Privacy policy
How Deisy collects, uses, protects, and retains data. Last updated February 18, 2026.
Encrypted storage
Minimal collection
No data selling
Deletion rights
On this page
Overview
Deisy Inc. ("Deisy", "we", "us") processes only data required to operate Creator Drops (sweepstakes), identity checks, and winner journey flows.
We do not sell personal data and we prioritize transparent processing with clear user controls.
Information we collect
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Account data: email, password hash, profile details.
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Platform usage: device metadata, IP address, interaction logs.
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Transaction data: Coin purchases, Stars transactions, refunds, payouts, wallet history.
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AMOE data: name, email, IP address, and user agent collected for free entry audit trail.
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Compliance data: KYC submission metadata and encrypted KYC media.
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Support data: messages and incident reports.
How we use data
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Provide account access and spot purchase flows.
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Run winner journey state-machine and notifications.
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Prevent fraud and enforce trust/safety controls.
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Support disputes, incident resolution, and audits.
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Comply with legal and regulatory obligations.
Information sharing
We do not sell personal data or share data for third-party advertising brokerage.
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Payment providers for transaction processing.
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KYC providers for identity verification.
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Infrastructure vendors for hosting and delivery.
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Authorities when required by law.
Cookies and tracking
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Essential cookies for authentication and security.
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Optional analytics signals for reliability and UX improvements.
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You can control non-essential cookies via browser settings.
Security measures
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Encrypted transport (TLS) and signed API access controls.
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RBAC for privileged actions in admin workflows.
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Audit logs for sensitive moderation actions.
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Encrypted KYC media vault with key rotation support.
Your rights
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Access and correction requests for profile data.
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Deletion requests subject to legal retention obligations.
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Export and support requests via contact channels.
Data retention
Data is retained as long as required for platform operations, fraud prevention, accounting, and legal obligations.
When retention periods expire and no legal hold exists, data is deleted or anonymized.
Children's privacy
Deisy is intended for adults (18+). We do not knowingly collect personal data from minors.
International processing
Cross-border processing may occur through approved infrastructure providers.
Regional availability and restrictions are enforced at platform level.
Policy updates
We may update this policy. Material changes are communicated through product notices or email.
Contact
For privacy requests, contact support and include your account email for verification.
Need clarification on data handling?
Send privacy requests and include your account email for verification.